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IMPORTANT for orders made after November 13, 2014 - We have updated our software products AND our software licensing. The below instructions are for orders made before November 13, 2014. Orders made AFTER November 13, 2014 use an Activation Key for activating/deactivating a Software License to a computer - you can find instructions on how to use an Activation Key in the Calibrated License Manager application User Guide (PDF) for those orders. Please read the Upgrade FAQ page to find out how to upgrade your previous orders to the new versions.

PLEASE NOTE: A Software License is for a single physical computer only (it's tied to the computer's motherboard), and you cannot deactivate/activate a license to another computer. Orders made after Sept 15th, 2010** are allowed four(4) 'resets' of a Software License, where you can reset your Software License in your Customer Account in the event of a getting a new motherboard on your current computer or if you upgrade to a new computer. The conditions of using a 'reset' are (a) 30 days have past since your Software License was generated or reset and (b) the software is no longer being used on and has been removed from the original computer. Once you have used up all Software License resets then you would have to purchase a new Software License to license a new computer. Please see the Software License Agreement for more details.

**orders made before Sept. 15, 2010 are allowed three(3) 'resets' per Software License

The below instructions are only for orders made before November 13, 2014

Step 1: Remove the software from the older computer and install the software on the new computer
Skip this step if you have already done this. If you have NOT already done so, please remove the software from your previous computer and install the software on the new computer you want to license. Please remember that if you purchased a Software License for Mac OSX then you can only reset a Software License for a Mac OSX computer, and likewise for Windows.

Step 2: Retrieve your ‘Computer ID’ from the software on the new computer
Open the Calibrated Option(s) application of the product(s) you have ordered. You can find all of the Calibrated Options applications installed in the folder:

Windows: C:\Program Files\Calibrated\Applications\Options folder
Mac OSX: /Applications/Calibrated/Applications/Options folder

After opening the Calibrated Option(s) application - click on the word 'about' and then press the 'Enter Software License' button and copy your ' Computer ID'. For bundle purchases, you only need to use one(1) 'Computer ID' from one of the products in the bundle.

Step 3: Reset your Software License in your Customer Account
Sign in to your Customer Account on the Calibrated Software website and then click on the 'license' tab in our Customer Account and then press the blue "View" button. In the window that pops up, find the name of your previous computer in the 'Computer Name' column and press the blue "Reset" button in that row, and then paste in your 'Computer ID' on the website when prompted. Your Software License will then be reset to the new computer and presented to you, and saved in your Customer Account. This Software License is tied to your new computer's motherboard and will only work on this new computer.

Step 4: Enter in your Software License into the software
Go back to the 'about' page of the Calibrated Options application and press the "Enter Software License" button and paste in your Software License in the window that pops up, press the 'Apply' button and then restart your computer. After restarting, your software will have the DEMO MODE limitation removed and be fully functional.

For questions, please email: