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Support Library Main Page : Calibrated{Q} MXF Import :
I get an error FILE ERROR: UNKNOWN FILE when I try to import a MXF file into Final Cut Pro?
This could be one of two reasons:

1. The MXF file you are trying to import is not currently supported. To see if this might be the case, open up the MXF File in Calibrated MXF QuickStat. If MXF QuickStat cannot open the MXF file or reports an "Unknown Codec" then that means that the MXF file is not supported.

2. The TypeCode of the MXF file may not be one that FCP recognizes. If you can open the MXF file fine in QuickTime Player but not in FCP then this is probably the case.

Try setting the 'Auto-Change TypeCode' to 'MooV' in the Calibrated{Q} MXF Options application.

-Open the CalibratedQMXFOptions.app in the /Applications/Calibrated/Applications/Options folder

-Set the 'Auto-Change TypeCode' to 'MooV' and then press 'Apply' and then 'Ok'

-Restart your computer.

-Open the MXF file in QT Player then import into FCP

You can read more about the 'Auto-Change TypeCode' feature in the User Guide (pdf)

For Current Customer support requests, please email:

support@calibratedsoftware.com

This is for Current Customers only - please include your Order Number in the subject line of the email.

If you are not a Current Customer, for any questions - please email:

info@calibratedsoftware.com

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